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100% Client Satisfaction Guarantee
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Satisfaction Guarantee
Client Satisfaction

Customer Service - We Cater to Your Individual Needs!
Fresh Scents is committed to ensuring your satisfaction by providing a highly personalized service. We first visit your home to determine your specific needs. We tailor our cleaning to fit your needs by developing a unique detailed “quality control checklist” outlining the work to be completed. Next we match you with the right staff who are trained to fulfill your specific needs. We then work with you to develop a schedule that fits your needs, and lifestyle whether it is weekly, bi-weekly or monthly cleaning service. Our business model ensures that we not only meet your requirements, we exceed them.

Our Guarantee to You!
Our policy is simple. If you are not 100% satisfied with the services we provided you, call us by 11am the next business day and we’ll return to fix the problem at no additional charge to you. It’s that simple! We proactively seek your feedback so that we can continuously improve our service. You can fill out a feedback form (Click Here) at any time that is convenient for you. As well we periodically call our clients to “touch base” and ensure all of your needs are being met and exceeded.

At Fresh Scents, the job is only finished when you are completely 100% satisfied.


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